I bought a stainless steel GE bottom freezer refrigerator five years ago when I renovated my kitchen.It looked so nice and shiny and it worked fine until last year.Then the top section up and died.
I got on the GE website and scheduled a service appointment.The repairman finally came at 5:30 p.m. after I was home waiting for him all day long, but he did come on the day he said he would.
He inspected the fridge, told me the thermostat regulator for the top section had gone kaput, and installed a new one.I asked him how long that part was guaranteed for and he said five years.
I almost hit the roof.My previous fridge had been a top-freezer GE which lasted 17 years and was still in good working order when I tossed it.For $1300, I told the repairman, I expect everything in that fridge to last 100 years minimum and not a day less.
Anyway, the fridge worked fine again until last week, when I noticed it wasn't cold enough.Back to the GE website to make another service appointment.This time they sent the same guy but at least he came early.
He opened the fridge, and voila!The fan had up and died.
He replaced the fan, put everything back together nicely, and handed me a bill for $246.15.Labor: $194.99.Tax: $17.49.Fan: $2.98.I shelled out over two hundred bucks to replace a piece of plastic that cost $2.98.
GE, you've been warned.If anything else in that fridge conks out before 2025, I'm tossing the whole thing out and buying a KitchenAid.
Judy Lind
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GE ENERGY STAR 20.2 Cu. Ft. Bottom Freezer Refrigerator
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GE GDSS0KCXSS Energy StarR 20.2 Cu. Ft. Bottom-Freezer Drawer Refrigerator Review
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on 8/06/2010
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