Two years ago I decided to get rid of my old Sears Kenmore.Several small things broke (holding brackets) and the fridge needed a new fan.Also, due to it being old, it would get small rust dots on the white face.It was old, about 15 years but never broke.
I was also enamored with the new 'stainless steel' look and went to Best Buy.This is where I located LG - at that time a relatively new manuacturer.I paid $1,079.99 for the LSC26905TT- mid range for fridges.My rep assured me LG was great and very reliable.I typically verify this before making a purchase, but did not this time.Now I am regretting it!I'm also an idiot for NOT getting the extended warranty.
Fast forward just two years.Four things have broken.My freezer is now having the same problems as the Kenmore.The freezer shelf now comes off - don't ask me how - it just does.I no longer can get ice cubes - it crushes everything.On the fridge side of the meat drawer - the track is cracked.Lastly on the floor is a grey piece of plastic to cover the front - that too is broken.
I called Best Buy and they want me pay for a tech to come out - $100 to start!This is brand new fridge!I then called LG, just asking for free parts - I'll fix it myself.Guess what - they only have a one year warranty!The rep was very nice and is filing a voice of customer complaint.That simply means they'll review it and see if an exception can be made.
However, who in their right mind would buy something that has FOUR PROBLEMS in the first two years!Fridges are supposed to last ten plus!I'm such an idiot.The plastic on this fridge is CHEAP - the Kenmore was 1000% better made.
While LG's customer service rep was nice and I did not wait long - it's their product quality I'm concerned about.Don't make the same mistake I did.Spend a bit more and get a better brand.It only will take one service call for you to make your money back!
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LG LSC26905TT 25.9 Cu. Ft. Side-by-Side RefrigeratorProduct Description: Contour Doors with Hidden Hinges
Tall Water Dispenser
1 Fixed, 2 Slide-Out Spill-Protector Tempered Glass Shelves
Door Baskets: 2 Adjustable Gallon Size, 2 Fixed and Dairy Corner
1 Regular, 1 OptiBin Crisper
1 Plastic Freezer Drawer
Automatic Ice Maker
LED Display: Temperature Level, Water Filter Status Light, Child Lock, Express Freezing, Ice and Water Controls
7 Sensor Electronic Temperature Controls
Water Dispenser with Built-in Water Filter
LoDecibel Quiet Operation
Door Alarm
Width: 35 3/4"
Depth: 35 1/4"
Depth without Door and Handles: 28 1/2"
Depth without Handles: 32 5/8"
Height: 69 3/4"
Height without Hinges: 68 1/2"
Refrigerator Capacity: 16.3 cu. ft.
Freezer Capacity: 9.6 cu. ft.
Total Capacity: 25.9 cu. ft.
Type: Freestanding
Style: Side-by-Side
Size: Standard
Door Finish: Smooth
Color: White
Cabinet Color: White
Type of Shelves: Glass
Slide-out Shelves
Spill Safe Shelves
Split Shelves: No
No. of Door Bins: 4
Adjustable Door Bins
Gallon Door Storage
Humidity Controlled Crispers: 1
Water Dispenser: External
Dairy Center
Clear Deli Drawer
Child Lock
Digital Temperature Control
Defrost: Automatic
Ice Maker
Ice Dispenser
Quick Freeze
Type of Shelves: Wire
No. of Shelves: 3
No. of Baskets: 5
Amps: 15
Volts: 120 Volts
Buy cheap LG LSC26905TT 25.9 Cu. Ft. Side-by-Side Refrigerator now
I purchased this frig about two years ago.The feed tube to the water dispenser continuously freezes.Water is leaking from the freezer door damaging our kitchen floor.If you're mechanically inclined you'll find plenty of web sites with ideas to keep this junk running.A true testament to the quality of this machine.Otherwise, GE will direct you to a qualified repair technician who will gladly solve your problem for a small fee and look forward to the return business.
